Drop us a line
Frequent questions
How close does the inflatable need to be to the power source?
The inflatable doesn’t need to be more than about 100-150 feet away from the power source.
Do I need to provide extension cords?
No. We provide all extension cords.
Do I need to rent a generator?
If you are more than 100-150 feet from the power source, you will need to rent a generator. Or if you are in a public place that does not have power, then you will also need a generator.
Can I use a water hose on a bounce house?
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event.
How do I get water to a waterslide?
You will need to provide garden hose from your water source over to our inflatable. We will take it from there.
Does the rental have to be set up on grass?
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When making your reservation, please let us know on what type of terrain your rental will be installed so we will know ahead of time what type of anchoring system will need to be used.
Do I need to put down a deposit?
Yes, we require a 30% retainer fee for all events. Remaining balances are due when we come out and set up.
What is your cancellation policy?
We need to know as soon as possible if you are cancelling. You will have the option to reschedule your event for another date.
What if we have to cancel due to rain?
If the weather does not permit on the day of and we have to cancel, you will have the option to reschedule or we will issue a refund.
How long is my rental for?
Rentals are up to about 8 hours.